a.k.a. My Love Letter to Apple Support
It’s been a week now since I’ve been reunited–and it feels so good–with my Apple iPhone. I was worried when I got one email saying they were sending my phone back (a quick turnaround of less than two days versus the 10 business days I’d been expecting) and another notification that they were unable to repair the device. What did that mean? Would I be getting a replacement? Could nothing be done for my iPhone?
As luck would have it, they were able raise it from the dead when they opened him up and since they couldn’t find anything wrong during their diagnostic tests, they were sending it back to me, free of charge. I was ecstatic as I thought I’d be out many, many clams, as good ol’ Fred Flintstone would say.
I’ve had three device issues in as many weeks. Each interaction I’ve had with Apple Support members has been exemplary. While some issues required further steps, their collective efforts were outstanding.
Sure, it’s (validly) argued that Apple products can be among the priciest in their respective markets. However, for the longevity of the products and the superior after sales support–even when way out of AppleCare warranty periods–make these worthy investments and important parts of my writing toolkit.
The ease of use, the sleek designs, the amount of care that everyone I’ve interacted with has for the products and company overall makes me a loyal Applehead through and through.
Friendly reminder that there are still a few days left to sign up for Get Your Words Out 2021. GYWO a great opportunity to, as the name suggests, get your words out and really commit to a writing routine this year and beyond.
We’re already halfway through the first month of a new year. A lot has happened this past week, some good, some terrible, but I remain hopeful. Let’s keep working towards positivity and productivity.
Stay creative, stay weird, be kind to yourself and others.
Until next time,